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MAKE A SHIPMENT OF CHEAP PACKAGES ACCORDING TO THE NEW LEGISLATION
The sending of cheap packages always generates certain doubts, especially when it is something bigger than one of those almost extinct epistles. And is that in this type of shipment, where we have different materials and packaging often do not know what we can include. Especially with the anti-plastic regulations in force for a few months.
A regulation that distinguishes plastic bags and packaging very light, lightweight and the rest. The difference lies in its thickness; while the first two include a plastic thickness less than 15 microns, the last category houses the rest of thicknesses. More info: click here!
NATIONAL SHIPPING OF CHEAP PACKAGES
With regard to the national territory, initially only the producers and distributors themselves have the obligation to submit to the tax at the time of packing the products for sale to the retail market. Apart from that, since there is no customs or being a land transport in almost all cases, there will be no problem.
This situation is common to the private and business sector. Although it is true that in certain occasions in the Florida State some checks are made. Something we have all experienced when sending a package through the Post Office
INTERNATIONAL SHIPMENTS OF CHEAP PACKAGES
As regards our borders, there is no change in what refers to the legislation in force. That yes, we will be subject to the different laws that govern in the country of destination. Not in vain, in some countries we can only make shipments with a plastic packaging between individuals or between companies.
It’s a matter of us reporting properly. What we must not forget is that regardless of the shipment of cheap packages we make, we must label it correctly so that it arrives at its destination without problems.
RECOMMENDATIONS FOR SENDING CHEAP PACKAGES TO / FROM ANYWHERE IN THE WORLD
We must choose the right packaging . This will reduce costs and our package ‘dance’ during the trip.
Indicate that something is fragile. In fact, nobody knows more than us the fragility of the package. Let it be known!
The label must be complete, visible and clear. Especially if it has to cross a border.
Inquire about taxes and legislation in the country of destination . It will help us to get a fast shipment of packages and that it arrives in good condition.
It’s that easy to send a package at the best price with Simple Ship !
Understanding what it is and how to calculate a company’s inventory turnover is critical to ensuring its good performance. Some of the biggest problems of e-commerce arise precisely from the imbalance between the purchase and sale of products, which causes financial and operational losses to the business. Therefore, ensuring a healthy inventory turnover can be crucial to the success of a logistics planning .
Who has never suffered from a hard-to-sell product that has run aground and taken up inventory and stagnated working capital? Or, on the other hand, who was never surprised by the high demand for a particular product and missed the opportunity to increase its capital? It is precisely to predict and circumvent situations like these that thinking of specific strategies to meet or improve turnover is so important.
In this article, in addition to introducing the concept of inventory turnover, we will teach you how to do this calculation and give tips on how to manage inventory in a practical way and avoid both the surplus and the commodity deficit.
What is stock turnover
Inventory turnover, also called inventory turnover – is nothing more than an indicator that helps you assess companies’ sales performance and, more specifically, inventory performance over a given period.
It is by calculating inventory turnover that it is possible to identify the average length of stay of a product in stock before it is sold and also the speed with which inventory inventory is renewed, showing the quality and potential of the stored goods.
Basically, inventory turnover is the sum of everything sold, divided by the average inventory over a given period. There are two basic ways to do this calculation:
From the quantity of products.
From the value of products
Inventory turnover as a performance indicator
In general, the more times the stock spins, the more dynamic the business is. This analysis helps predict buying and selling scenarios from product turnover, the speed with which inventory is renewed, and the amount of time a commodity is stored before it is sold.
The bigger the better: Advantages of a high inventory turnover
Profit is just one of the good points of a company with stock and high turnover. Among the main advantages are:
Lower risk of getting outdated products on the shelf: The key here is not only in correctly calculating product turnover, but also in the understanding that a business has about its customer profile. The more a company knows about its consumer, the more chances of successful sales it has.
Available space for storing goods: The equation is simple: the higher the turnover, the less time products will take up inventory space. This reduces storage costs and avoids situations such as expiration and breakdowns.
In case of accidents or theft, the lower the chances of damage.
Because it is applicable to any type of inventory , regardless of size or complexity, this parameter can be used by all types of e-commerce.
How to calculate inventory turnover
It is very simple to do the inventory turn calculation . It can be done with spreadsheets or automated systems that make this process even easier.
To start, you must first set the stock average Calculation by quantity
To get the stock average, you must first determine a period. Once this is done, the quantity of products from the beginning must be added to the final quantity and then divided by two:
Example: if at the beginning of the month the stock consisted of 50 bags and at the end of this period there were 20, the monthly average of bags. in inventory is 35. With the average defined, let’s go to the inventory turn calculation :
To calculate based on product quantity, you must divide the number of products sold by the average inventory:
Example: If 70 handbags were sold during the month and the stock average is 35, that means the stock turnover was 2. This means that the stock was renewed twice during the period analyzed. Value Calculation Inventory is not always made up of a single product type. Incidentally, most often consists of materials of varying sizes and prices. In these cases, inventory turnover can be calculated using the value instead of the quantity of products – the logic remains the same as in the previous example. In this case, you must start the calculation from the mean value:
Example: If at the beginning of the month the total value of the stock was valued at $ 6,000 and at the end of the period increased to $ 15,000, the monthly value of the stock is $ 10,500.
Then, to calculate inventory turnover based on the value of products, simply divide the value sold by the average inventory value:
Example: If total sales for the month were $ 52,500 and the average value of your stock is $ 10,500, the stock turnover result will be 5. Which means your stock has been renewed five times during the period. analyzed.
If the turnover result is less than 1, it would be an indication that there are products in your inventory that have not been renewed, knowing this makes it easier to think of strategies to prioritize these sales.
Average Inventory Turnaround Time
To get the average turnover time (TM), you need to divide the number of days of the month (in this case) by the number of turns.
Example: 30 days divided by five turns equals six days. That is, the store “turned” its stock on average five times a month and did it every six days.
What is the ideal inventory turnover?
If the result from calculating inventory turnover is less than 1, it is a sign that there are products in stock that have not been renewed. This information helps in developing strategies that prioritize the sale of these goods.
Maintaining good inventory turnover needs to keep in mind that some precautions are needed, such as finding reliable suppliers who deliver the goods on time and also allow flexibility for smaller bulk purchase agreements at good prices.
However, it is also necessary to have visibility on the variation of inventory turnover in the general market. A supermarket, for example, will have different turns in its stock: much of its sales revolve around perishable foods and, by obligation, must have a high turnover (otherwise they may be lost for validity). On the other hand, this same business sells bazaar and decoration items, such as computer desks, which have infinitely lower turnover and thus a smaller inventory turnover. Here the problem is not the turnover but the amount of products of this type that are purchased (which should be compatible with your output profile).
Tips to increase inventory rotation and eliminate stranded products
Once you have identified the turnover frequency of inventory goods through turnaround analysis, it is easier to devise strategies to increase sales – such as promotions.
Even marketing quality products, most e-commerce sites have trouble selling some of them. The problem may be in the price, product placement on the site or how it is being presented to the consumer. Many retailers end up putting these items on sale and they can be sold quickly or yet have no effect on the consumer. In the meantime, your stock is packed with merchandise available in a variety of colors and sizes, and the top sellers are becoming scarce, causing imbalance.
But why do some products not sell well? For large e-commerce, much of it has to do with opening up new product lines (leaving others in the corner) or because the manufacturers themselves want to burn stock and end up selling cheaper merchandise to shopkeepers, who buy it without planning for them. .
As a result, the way out for many is to put products on sale, exposed without any effective strategy, without thinking that they could be devalued and consumers will see this as: “This product will not sell right here, so we are offering almost for free. You will want?”.
Check out some situations that may impact the buying decision and tips to help with sales:
Lack of visibility: Unless it is a highly sought after product that needs no publicity, adding it to the store catalog is a simple and effective measure to ensure its visibility.
High price: Adding a slight discount or displaying a comparison price helps attract customers to the product.
Low price: People often associate low prices with poor quality, so it is up to the business to present the advantages and qualities of the product in question.
Lack of description: Explaining what the product is, what it does, and how it can be used in people’s routine increases the chances of interest and checkout. This can be done through text, images, video or ratings from other customers.
It’s not being talked about: the lack of sharing on social networks and discussion about a particular product or even about the online store can end up making it difficult to sell. In this case, an action to promote the product – and even the brand – must be planned.
After reviewing the above points, strategies need to be devised to ensure that products with lower inventory turnover are more attractive to the consumer. Tips include:
Compare Prices
Don’t let consumers make comparisons on their own, show yourself by placing similar products side by side. Comparative tables may also help.
The classic study of a bread machine sold by Williams-Sonoma kitchen and decorating store is a prime example. In the 1990s, after a consumer survey, the company introduced a bread machine for $ 275 in the online store. After seeing that it didn’t sell as expected, a research marketing firm recommended that Williams-Sonoma add a higher cost item to the catalog. The most modern and advanced machine was on sale for over $ 400 dollars.
The result? Sales of the lowest priced machine took off! That’s because consumers previously had nothing to compare with the $ 275 dollars. Once the retailer introduced another model, buying the cheapest product made sense to the consumer. This is because at the moment of decision he had a comparative parameter.
By nature the human being is undecided and often needs a “little push”. This practice is called “anchoring” and is often performed by large e-commerce companies who use it to sell various items – from cutlery to automobiles.
Bracketing is a similar tactic, but it is usually used to promote a medium priced product. Websites that offer software services often use this strategy. By displaying three levels of service, people are more likely to be attracted to the value of the environment.
Offer discount
Offering discounts will not only help sell the most popular products, but can also make the less cute products popular in your store.
The utility law follows the concept that the more a particular product is purchased, the less it is valued. This is a key strategy for the beverage segment, for example. Consumers who do not pay the additional amount (even a small amount) to purchase a discount by buying more of the product will still be willing to pay the base price of the unit.
The Amazon uses a similar tactic to sell items that are often relocated in the catalog, offering single and discounts for those who choose to buy more units. Thus, it maintains the sales flow of that particular product and induces more purchases to both options.
The idea here is for consumers to pay the full price for a particular product, even if given a discount option.
For “non-consumable” products, consider offering this over-priced volume alternative as a “take someone else’s gift” suggestion. Most people will only buy one, even if they come back later to buy more.
Convey Shortage
When collective buying sites were born, they sold limited quantities of products and services. This sense of scarcity and immediacy made this business model turn into a fever in the country. They used terms like “little time left” and “limited amount available,” even if the products were exposed for months.
This vacuum cleaner has been available on Groupon for over eighteen months and the company has sold thousands of it.
Presumably sites like Groupon have access to a limited supply of the scanners shown above. If a product – no matter how many in stock – will not be replenished, it is acceptable to say that quantities are limited.
Know your customer
Knowing who your customer is and characteristics such as their habits and preferences make sales strategies more appropriate and assertive. This way, you advertise exactly what your customer wants, preventing products from getting bogged down or distorting too much of your purchasing profile.
Stay tuned for commemorative dates
If even knowing who your audience is you have difficulty selling a particular product, taking advantage of special dates to offer it at special prices is an alternative that may be the solution to eliminate it from stock. This strategy also serves to prepare inventory for above average demand and avoid customer frustration.
Have an inventory management system
Having control over the company’s inventory management and a system for tracking it is critical to ensuring that all company processes are mapped and clearly show the turnover potential of a product. The software gathers all information about the area, such as the availability and quantity of each product and the control of how much was paid by it to the supplier and how much was passed on to the end customer.
ABC curve in stock management
Applying the ABC curve to inventory control is one way for a company to identify within its products which ones offer the most profit potential and which ones may pose a risk to business performance. Some products will always be more valuable than others, so it’s important to follow up and ensure the right strategy within the store routine.
If none of these strategies work for the business, there are still alternatives such as selling the stranded stock to “liquidators” (such as auction and outlet stores), trying a return / exchange agreement with the supplier, and giving as an incentive or way to thanks to customers, employees or partners. These measures can bring returns to the store and help reduce the costs that a standing inventory can generate.
How do you sell that item in stock? Share your experiences in the comments below!
Warehousing costs comprise the logistics stage of inventory management and refer to expenses related to products held in the company before they are purchased by customers. Ensuring the balance between supply and demand is undoubtedly one of the biggest business challenges, so it is essential that this calculation be included in logistics planning and part of the monitoring routine of companies.
What is the storage cost
All elements related to product storage make up the storage cost. They correspond not only to the costs of the stock itself, but also to what is spent on receiving, moving, and shipping to recipients, from the moment the raw material (or the product itself) enters the stock until the moment it arrives. that is sold. When they remain healthy, storage costs are important to the operation of operations.
Why keep an eye on storage cost
The cost of a product is not only limited to the amount that is paid to its manufacturer, but also to the entire process that involves it before it is purchased by the customer. This means that storage directly influences its pricing, and in this case, the higher its cost, the higher the value presented to the customer. In this scenario, there are two options: give up the margin to keep the commodity competitive or increase its value and risk losing sales. This is why it is so important that control be periodic.
What are the main storage costs?
Storage costs range from the amount paid for the raw materials and manufacturing of the products to the manpower and management tools used in the operation. Among the main ones that cannot fail to compose the calculation are:
STRUCTURE In case of own spaces should be added annual tax costs, such as property tax, while in rented structures is the lease value that influences the calculation. Regardless of the type of space, however, are other structural costs, such as:
– Water – Internet – Light – Maintenance – Safe
MAINTENANCE When calculating the storage cost, it is necessary to be aware of the “depreciation” factor, which is very common in this environment. Equipment and machinery used in the warehouse needs constant overhaul and maintenance, which must be provided for in the financial planning. In the storage cost calculation knowing the useful life of an equipment is important to determine the amount of changes and maintenance that must be scheduled.
LABOR In order for the operation to proceed in an orderly manner, a team must be at the forefront of steps such as inventory control, goods receipt and crossdocking. In this case, part of the costs must be allocated to the salary of professionals such as lecturers, assistants, supervisors and managers.
MATERIALS To ensure that the goods are kept in storage until they are delivered to their recipients, they must be packed in packaging that protects them from the actions of time and the environment. Usually it is the cardboard boxes that fulfill this role, as they also serve as a dispatch packaging to the customer upon delivery. The cost here is in purchasing the material and customizing it with the company logo, but there are also other material expenses that involve the process: – Furniture , such as shelves and tables, which assist in storing the goods. – Pallets , for transportation and optimization of products in space.
OPERATION The entire operational step performed in inventory should be considered as part of the storage cost. This includes the process of moving in space, such as the entry and exit of goods (and their receipt, storage, sorting and loading to transport).
TECHNOLOGY The use of technology is increasingly common in logistics operations. At the warehouse stage, it helps automate and manage processes, however, the costs are not small. Warehouse systems , also known as WMS, help maintain efficiency during warehousing and shipping of merchandise by providing more strategic layouts and reducing waiting and storage times.
TRANSPORT In own fleets, transportation costs are related to the supply and maintenance of vehicles, as well as the payment of fines and tolls.
How to calculate the storage cost
The first step to having an accurate storage cost calculation is to map all costs – direct and indirect – that involve this step. In addition to the above, it is necessary to evaluate which secondary expenses relate to the storage routine. Then you must have the following information:
– Which period to calculate: A tip is to keep an annual calculation and revise it at periods determined by the company – to ensure that the health of the area remains stable until the balance. In that case, let’s consider the one-year period. – What are the warehouse-related costs? Here, absolutely all related costs – salary, space expenses, equipment – must be considered. Let’s assume the sum total amount is $ 300,000. – What is the total size of the space:For cost data to be accurate it is necessary to consider only the operating space used, ie the storage and movement area. If the distribution center is also occupied by areas such as commercial and financial, the space occupied must be disregarded, as such costs do not correspond to storage. For the simulation, we will use the 15m x 15m space, which totals 225m². – How many products are sold during the year in question and how many products are stored in the period: by lifting this number it will be possible to identify the quantity of goods left in stock. For the calculation, we will consider 3,500 items sold and 1,500 in stock, which corresponds to 5,000 products stored in the period.
When collecting all the information above you must add the values and divide by the size of the deposit, which in the example is equivalent to 305,000 (total sum) / 225 = $ 1,355.00. This is the storage cost per square meter.
In another calculation, if the total amount of expenses (in the example R $ 300,000.00) is divided by the quantity of products in stock in the period (5,000), it is possible to obtain the unitary storage cost, which in the example is R $ 60.00.
The above calculations can also be optimized using ERP software . Thus, all process steps will be monitored in real time and the data collected will be accurate.
How to reduce storage cost
Obviously reducing the cost of storage is a goal of any business, but it is not always possible to find that way. In addition to being complex, downsizing analysis requires caution, as the wrong choices can hurt business operation. Here are some tips that can be applied to business routines to help reduce your storage cost:
MAKE GOOD PLANNING By raising all the costs that involve the storage step it is possible to establish a planning more compatible with the reality of the company. Thus, any variation will have its impact quickly calculated and will avoid surprises at the time of payment.
BE AWARE OF WASTE They may seem small on a day-to-day basis, but spending on materials can make up a large chunk of domestic spending. Papers, labels, boxes, ribbons… All these objects should be monitored for their use, since in excess they generate unplanned waste and burn the margin of the products.
ASSESS THE STOCK Filled inventory is not synonymous with thriving business. A commodity that has been standing in the warehouse for a long time can indicate that wrong projections were made for it. This is why it is more interesting to have a wide range of products available in space than a large amount of the same items – except for seasonal dates when the volume of demand for the same item increases.
+ How to use ABC Curve in inventory management
AUTOMATE PROCESSES With the advancement of technology, ever more refined and intelligent tools are being developed to optimize the inventory routine. The aforementioned ERPs and WMSs integrate inventory management and deliver valuable information such as capacity, breakdowns and losses, product level and higher / lower output, assisting the purchasing team in decision making.
REVIEW OPERATION Probably the procedures created for inventory operations in the past no longer work at the same speed at present. It is extremely important that all steps are reviewed frequently to ensure they are being done intelligently, dynamically and optimally. A recreated process can generate huge savings not only of money but also of time.
PREVENT DEMANDS A fundamental part of any company’s planning is demand forecasting. Only with this accurate information is it possible to identify excessive inventory costs and the possibilities for gain and margin increase from stored products.
REVIEW WAREHOUSE LAYOUT Poorly flagged, poorly tidied, or poorly distributed inventory causes major damage to a company’s routine. They are reflected in situations such as wasted time locating and handling goods and loss of money due to product breakdown, loss and damage. One tip is to evaluate the layout of the warehouse and if there are ways to make it more dynamic and practical.
REDUCE PROCESS LEAD TIME In the case of the warehousing step, lead time is the amount of time the merchandise stays in the company before it is sold. The more time stocked, the more costs it generates for the company. In this case, it is necessary to speed up the process of receiving and distributing the products. One tip is to measure the time each item remains in stock. If this period is high, it indicates that the quantity should be reduced. Other points to be evaluated are the time of supply and dispatch, which when high make the process lengthy and costly.
Other tips to reduce storage cost:
– Integrate inventory into departments for enterprise-wide visibility
– Keep high spinning products ahead and review the amount of low spin products . Consider settlements to sell them.
– Use RFID tag technologies to automate the entry and exit of goods and prevent losses.
What do you do to reduce the storage cost of your business? Tell us!
Finding out how to reduce logistics costs and operational problems has been an increasingly common challenge among e-commerce companies across the country. Not to mention the challenge of meeting an increasingly demanding, fault-tolerant customer profile. and always willing to evaluate competitive options.
According to the E-commerce Logistics survey, prepared by ABComm (Brazilian Association of Electronic Commerce), in 2017 58% of the sector’s expenses were directed to the transportation of goods, which means that when it comes to logistics performance, there is still a lot of work to do.
One of the first steps to prevent this step from generating business financial and image damage is to have control over logistical occurrences. And that is why the concept of proactive logistics has been gaining ground within companies.
What is proactive logistics and how does it help reduce logistics costs of operations?
Proactive logistics is nothing more than an event prevention strategy. By incorporating it into their strategies, companies use smart features to support the monitoring and anticipation of errors and failures that can create future – or even immediate – problems for this step.
The practice of proactive logistics helps not only in predicting occurrences, but also in developing early solutions for them and reducing the costs of the processes involved.
+ How Mandaê Helps Solve Major Business Logistics Problems
Benefits of Proactive Logistics
Early Solutions By developing methods and technologies that can predict and identify failures that can compromise logistics operations, companies are able to take remedial action by developing early solutions that help minimize the impact of problems.
Cost Reduction Logistic costs are extremely sensitive and variable and need to be closely monitored for a healthy business. When an occurrence is predicted and a solution is developed for it, a number of related costs can be eliminated. This is the case with a delivery information issue: In a common situation, a failure such as the wrong recipient zip code is only identified when the order is being returned. If anticipated, the reverse logistics process would be avoided and would yield big savings for the business.
+ How Logistics Costs Can Define Your Ecommerce Growth
Complaint Reduction It’s not just the pocketbook that comes out on proactive logistics. The company’s image also guarantees points with this strategy. Unsuccessful delivery is one of the most common causes of frustrating experiences among consumers at this stage of purchase. And it yields numerous customer service tickets on SACs, social networks and other complaint channels. While predicting a problem will not allow you to resolve it completely, signaling the customer about the issue is the way to express concern about your experience.
High-Performance Team A company that strategically predicts its occurrences has more time to develop its team and get the best out of it in performance and results. Instead of using Facebook to answer questions and complaints about order status, for example, the employee can devote the tool to brand awareness and interaction with their consumers.
Tips for improving logistics processes, reducing costs and complaints.
When you have visibility into every step of your customer journey and how your business operates in each, controlling the process becomes easier. It is through proper logistics planning that you can strategically see the strengths of your company, your team, and how much effort you must put into acting preemptively at each point.
Map all possibilities Planning is just the first step to streamlining logistics processes. Next is to draw it and map its possibilities – this is how you can identify deficiencies and opportunities for improvement in advance. Put on paper everything that can compromise your operation, whether impacting indoors, such as inventory and cross docking, or preventing successful delivery to the recipient.
Create strategies After mapping risk scenarios, you need to think about how to reduce and eliminate failures. Implementations happen at various levels and stages, and can be manual, by increasing and reducing teams, for example, technology, hiring support software, and even operational, with the readjustment of process steps. It is these strategies that will determine the success – or failure – of a logistics operation and, therefore, must be carefully designed and closely monitored.
Track Your Goods It may seem like an obvious resource, but the fact is, many companies still don’t track their orders during the shipping step, which is a serious mistake. Tracking is the basic and fundamental solution for everyone who works with delivery, and a traceable order prevents not only customer inquiries (which can track the status of their orders with the code received), but also fraud during transit.
Deploy New Technologies Few businesses survive today without technology support. Knowing this, suppliers have developed increasingly intelligent and useful solutions for business partners. This is the case of software systems such as the warehouse (or WMS) that automates warehouse operations and TMS that assists in monitoring and managing transportation. With them you can control the flows, follow each process in detail and have the possibility to identify occurrences and act preventively.
Keep an eye on the indicators There is no point in mapping scenarios, creating strategies, and executing them if you don’t follow up on efforts later. Logistic indicators are the key to the periodic assessment of company performance. They will show whether, in practice, planning has been efficient or not. When closely monitored, indicators help teams take preventative measures to eliminate waste, damage and failure.
+ Logistic Performance Indicators Key to Your Business
Accepting the Problems Admittedly, even with countless efforts to identify failures in an operation, they can happen – and that’s not a problem as long as you accept and include it in your planning. The worst mistake is not calculating the possibilities of failures and not developing emergency plans for them.
Be honest with your customer In a not too distant time, communication between company and customer was unilateral and private. Much has changed today, and any doubt or problem, however small, can gain great proportions. The profile of consumers has also changed and they are more attentive, informed and demanding. This is why the best strategy, under any circumstances, is to take a sincere stance with your client. If you identify situations such as delays or losses, notify the recipient and express concern about the occurrence. Here, acting proactively can be the path to a lasting relationship.
Have a skilled team None of this will work if you do not have a high-yielding team with you who have extensive knowledge of activities and processes, and especially who wear the shirt. They will be the ones who will daily follow their customers’ journey and the execution of all the strategies and technologies they are implementing – and they will be able to determine the success of the business.
How Pro Courier Service Helps Companies Reduce Costs
Pro Courier Service is a logistics platform for companies that want to improve the quality of their deliveries. In addition to generating savings through competitive freight, it develops technologies that help businesses with their logistics processes and smarter decision making.
Get to know some of the features offered by Pro Courier Service that can be used in the proactive logistics strategies of companies:
Rastreaê The Rastreaê is a tracking technology that uses artificial intelligence to predict when shipments will reach their recipients. It helps companies not only reduce their service costs by allowing customers to track the status of their deliveries, but also by anticipating order delays – and giving them the chance to anticipate the problems that arise from delays.
Intelligent algorithms Pro Courier Service is always attentive to its algorithms. They determine the risks of an operation and give quality to the processes developed. The algorithms evaluate the best route and parcel delivery possibilities, generating speed and efficiency for shipments – and avoiding inconvenience associated with poor courier services.
Pro Courier Service Dashboard Clients have access to a unique dashboard to track and manage all their demands. Here you can request collections, block the sending of orders or correct information, for example. The Panel is divided into areas, with emphasis on:
Issues Panel: In this panel the customer has visibility into the number of backordered orders and their reasons. In addition, it can correct information previously identified by the system with the possibility of undermining the success of deliveries. This is a way to help companies make preventive and intelligent decisions.
Relationship Dashboard: Here you can open and manage service tickets for requests that require the attention of Pro Courier Servic support. The Pro Courier Service Relationship Dashboard groups all requests and the individual response SLA.
Analysis Dashboards With Pro Courier Service indicators you can measure order performance. The area presents the number of shipments and deliveries made, as well as their deadlines and status, providing a macro view to this stage.
How does your company anticipate the risks and demands of logistics?
After a sale in e-commerce, a complex transportation process begins, which, in addition to being responsible for moving the product to the end consumer, is the main component of logistics costs for most companies.
It does not stop there. Transportation plays a fundamental role in service quality, as it directly impacts the delivery time, reliability and safety of products.
To help you minimize the impacts of this step, here’s how outsourced transportation can be the way out for your business and its operational flow.
How to make a good business by investing in outsourced transportation
Below are the factors you should consider when researching the best outsourced shipping option for your shipments.
Team training
A disorganized shipping process or an unqualified team ultimately influences the brand image as a whole, whether outsourced or not.
What counts in consumer perception is the ultimate service. Therefore, opt for a partner who invests in regular driver training and ensures that all employees are uniformed and motivated for what they are assigned to do.
Service Level Agreement (SLA )
Tracking of the SLA or Delivery Service Level Agreement is increasingly common on credible carriers in Boca Raton. The index acts as a compromise between the carrier and your company, serving to ensure the best level of service possible.
Check out the points to measure for a good SLA:
• Deadlines for collection with sender and delivery to recipient. • Immediate reimbursement in case of damage and loss. • Fast response time to requests.
This metric is a way to improve service to ensure customer satisfaction and the success of your e-commerce.
Fleet Maintenance
Outsourced maintenance can also define parcel delivery performance, especially on longer journeys that require more vehicle performance. Stay tuned for this!
A high quality partner will have a checklist to assist in the prevention of technical problems in outsourced transportation. Some indispensable checkpoints are: the condition of the headlights, brakes, oil, fuel, tires, among others.
The age of the vehicles used by the carrier is also a point of attention. Older vehicles hurt the delivery SLA by requiring more short-term maintenance, impacting load and lead time.
Transportation insurance
The transport outsourcing company must have a good insurance contract to enforce warranty on the cargoes carried.
Ask what is the limit value assured per shipment to have no surprises. There is no standardization for this charge. Before closing deal, inquire and negotiate.
Regularity
Make sure that the company has all the documentation and certifications required to perform transportation outsourcing, such as registration with the National Transportation Agency (ANTI).
Depending on the type of load the carrier is willing to handle, the demands are higher and the operator needs to be aware and on a regular basis.
Problem History
Be sure to “investigate” the history of the company responsible for outsourcing shipping to your online store. Check what your greatest achievements were, and especially what problem cases they had and how they worked around the situation. That will say a lot about the carrier.
Customers served
Another aspect that also says a lot about the outsourced carrier is the analysis of which customers are served by them and which segments perform a high level of service.
Order Tracking
Nowadays it is indispensable to monitor the collection and delivery of goods. Find out about the system the carrier uses and see how to integrate it into your business.
So you can follow up in real time so you can make quick decisions and always keep the end customer informed to avoid friction and increased customer support interactions, which generates more time and money for your business.
In times of urgency, those who have this information very well aligned gain competitive advantage in the market because even in the event of a late delivery, making the customer aware of this significantly reduces the chances of dissatisfaction and churn (when a customer does not return). more to buy from your store).
Technology on the rise
In general, bet on the carrier that is aware of the technology trends in the logistics industry and, more than that, share this with your company to facilitate communication between you.
The use of technology enhances transparency, enhances user experience and boosts quality of service.
After this immersion into the world of outsourced transportation, check out the benefits of this transportation model to see if it’s really worth it for your business.
What are the benefits of outsourced transportation for your business?
Subject matter expertise
When you hire a carrier they are expected to have expertise in the service they provide as it is their focus, while your online store needs to be focused on selling more.
This is why it is considered an option for e-commerce users to “unburden themselves” of one of the many tasks that make up the routine of online sellers.
Another extremely delicate point when you have your own fleet is the bureaucracy and proper documentation required to ship orders. As this is the carrier’s responsibility, you can rest easy.
Less operating costs
Of course there is a huge cost behind hiring a partner to ship your e-commerce products, but these figures do not compare with the high investment required to build the entire fleet of vehicles and maintain their regular maintenance. .
Not to mention hiring drivers, with salary and benefits and shipping taxes. In a way, you do not stop paying for the items mentioned, but your life becomes easier when everything is already within the contracted value for the service.
More time for business
The shipping part of orders is a task that requires a lot of dedication and time. That way, once you leave that part with a third-party shipping company, you have a lot more time to invest in strategies to sell more.
In addition, there is no need to separate an entire team to manage the shipping process from orders.
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Pro Courier Service connects you to multiple carriers and centralizes everything in one service
With Pro Courier Service in Boca Raton, you reduce the burden on your team as it acts as an intermediary to solve all demands with carriers, resulting in:
• Fewer processes and more agility for your business. • Faster responses on order status. • Specialized service for your store. • Insider information from carriers.
Account Executive
You have an account executive who follows all the logistical steps in your product to ensure you have peace of mind and security.
Unified Tracking
With automatic tracking updating of all carriers in one incident dashboard, you optimize your operation and don’t worry about managing multiple carriers at the same time or integrating multiple systems.
Some of the advantages include:
• Consultation accessible through the Pro Courier Service website. • API to display tracking on your e-commerce. • Shareable tracking link with your customers. • Email notifications to recipients and senders.
Dashboard
You have easy access to the status of all your orders to anticipate potential occurrences.
Information provided:
• Automatic updates for your customer. • Delay signaling to monitor delivery and prevent occurrences. • Report delivery attempts to know when to trigger your customers. • Notification of critical updates such as tax pending, refusal of receipt and non-delivery.
Performance dashboards
Pro Courier Service shows in a transparent manner your level of service and that of our partner carriers, as well as the main logistic indicators, such as delivery and SLA reports.
What model does your company work with? Outsourced or own transportation? Share your experiences with us!
International Courier Service 